Terms & Condition

Last Updated: January 2026

Welcome to Swasthaura. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products related to kitchen products and kitchen appliances available on our platform. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Definitions

"Website" refers to Swasthaura and all its pages.
"We", "Us", "Our" refers to Swasthaura.
"User", "You", "Customer" refers to anyone accessing or purchasing from the website.
"Products" refers to kitchen products, tools, utensils, and appliances listed on Swasthaura.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision.
You are legally capable of entering into a binding contract under Indian law.

3. Product Information

We strive to display accurate product descriptions, images, pricing, and specifications.
Product images are for illustrative purposes only; actual products may slightly vary.
We do not guarantee that all product descriptions or other content are error-free.

4. Pricing and Payment

All prices listed are in Indian Rupees (INR) unless stated otherwise.
Prices may change without prior notice.
Payment must be completed through the available payment methods at checkout.
Swasthaura is not responsible for payment failures due to technical or banking issues.

5. Order Confirmation and Cancellation

An order is confirmed only after successful payment and confirmation email/message.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
Customers may cancel orders only before dispatch, subject to our cancellation policy.

6. Shipping and Delivery

Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
Swasthaura is not liable for delays caused by logistics partners or external factors.
Shipping charges, if any, will be clearly mentioned at checkout.

7. Returns, Refunds, and Replacements

Returns and refunds are governed by our Return & Refund Policy.
Products must be unused, undamaged, and in original packaging to be eligible.
Certain items such as appliances once used may not be returnable due to hygiene and safety reasons.

8. Warranty and Liability

Warranty, if applicable, is provided by the manufacturer and not directly by Swasthaura.
We are not responsible for improper use, mishandling, or damage after delivery.
Our liability is limited to the purchase price of the product.

9. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Attempt to hack, disrupt, or misuse the website.
Provide false or misleading information while placing orders.

10. Intellectual Property

All content on this website, including logos, text, images, and design, is the property of Swasthaura.
Unauthorized copying, reproduction, or distribution is strictly prohibited.

11. Third-Party Links

Our website may contain links to third-party websites.
Swasthaura is not responsible for the content, policies, or practices of third-party sites.

12. Limitation of Liability

Swasthaura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

13. Indemnification

You agree to indemnify and hold Swasthaura harmless from any claims, losses, or damages arising out of your use of the website or violation of these Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

15. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.